Klantenservice jobs in United Kingdom

Do you love building relationships, running a tight process, and seeing clients get real value from technology?

We’re looking for an Enterprise Customer Success Manager to own some of our largest and most strategic relationships with UK wealth managers. You’ll be the client’s trusted advisor after the sale, making sure Aveni…

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that…

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that…

ElevenLabs is an AI research and product company transforming how we interact with technology.

• 10+ years of experience in Customer Success or post-sales roles within SaaS, ideally some of this within UK&I accounts. · gewenst
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.
• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.
• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.

At Zego, we're on a mission to do the good thing, not the insurance thing.

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and…

• 5-6 years of operations experience in a software solutions or technology company.
• 3+ years working with a GTM or Sales organization.
• Data Analytics (SQL, creating/running complex queries and building dashboards)
• Business and operational SLA reporting.

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a…

• Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space · gewenst
• 3+ years of experience leading a high-performing team of Customer Success Managers
• A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities
• Familiar with the B2B tech or subscription-based software space

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure…

• Customer-minded, always trying to provide the most value possible
• Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
• A strong communicator (written and verbal) with excellent attention to detail
• Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure…

• Customer-minded, always trying to provide the most value possible
• Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
• A strong communicator (written and verbal) with excellent attention to detail
• Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities

GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time…

GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time…

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate…

• 7+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product · gewenst
• Strong business sense and understanding of underlying drivers and strategy of our users' businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong problem-solving skills

The Subscriptions Mission builds and evolves Spotify’s subscription products and marketplace experiences to drive sustainable user and revenue growth globally. We focus on awareness, acquisition, activation, retention,…

• You have 4+ years of product management experience and a track record of delivering impactful products in technology-driven environments.
• You think in systems and understand how APIs, integrations, platforms, and tooling can work together to create leverage across an organisation.
• You are comfortable partnering with engineering teams on API design, system architecture, and technical trade-offs; you don't need to write code, but you can engage confidently in technical conversations.
• You know how to take products from discovery through delivery, balancing thoughtful product development with the pace needed to learn and make progress.

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

• Additional European language skills · gewenst

As a Customer Success Manager, Growth (f/m/d), you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs at scale. You…

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a…

• Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space · gewenst
• 3+ years of experience leading a high-performing team of Customer Success Managers
• A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities
• Familiar with the B2B tech or subscription-based software space

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless,…

• At least three years of direct enterprise Customer Success or strategic account-management experience, managing large, complex, and high-value B2B customers.
• Five or more years of overall experience in Customer Success, account management, consulting, implementation, or a related customer-facing role.
• Experience working in SaaS, fintech, enterprise technology, or another complex B2B technology environment.
• A proven record of retaining and growing enterprise customers, including managing renewals, adoption, risk, and value realisation.

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer…

• Customer-centric with 3+ years in a Customer Success or Account Management role
• Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
• Knowledgeable in working with Fortune 1000 companies and global brands across all industries
• A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals