No-degree Customer Service jobs

A diverse team of 600 Malters across 6 European countries

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate…

• Proven track record in software/technology sales, consulting or customer success
• Proven experience leading teams, driving software adoption, and building and scaling customer success management practices
• Experience with software development lifecycle processes and tools as well as agile and/or DevOps practices
• Knowledgeable with cloud/container technologies (e.g., Kubernetes, Docker), application security (SAST, DAST) and/or cloud deployment models (AWS, GCP, Azure) is a plus · preferred

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and…

• Fluent in Dutch and proficient in English.
• Ambitious professional with first experience in a Customer Success role or a digital sales position (such as a BDR or SDR) looking to grow in an international environment.
• Highly organized with great time management skills and a proven ability to prioritize tasks while managing a high-volume portfolio of up to 400 accounts.
• Passionate about customers, building long-term relationships, and seeing measurable business impact.

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer…

• Customer-centric with 3+ years in a Customer Success or Account Management role
• Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
• Knowledgeable in working with Fortune 1000 companies and global brands across all industries
• A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals

Swile est une worktech lancée en 2018, présente en France et au Brésil, et co-leader des avantages salariés.

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by…

• Aptitude for understanding providing excellent customer service including clear communication, problem solving and technical writing skills in English (Other Languages are a plus); · preferred
• Possess good organizational skills and the ability to manage multiple issues simultaneously within a fast-paced and changing environment;
• Positive self-starter, willing to dig into complex issues, able to take direction, and work within a team environment;
• Willingness to consistently improve and try different approaches and perspectives;

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Ready to help shape the future of work? Your next chapter starts here! 🪐

• Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris
• Equity: Every Malter is entitled to stock options
• Lunch vouchers (legal benefit): €9/day on your Swile card
• Transportation (legal benefit): 50% reimbursement (any type of transport)

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance…

Solaris is Europe's leading embedded finance platform. Solaris’ full German banking license and proprietary modular B2B tech stack empowers its partners – from SMEs to large, multinational, non-financial companies – to…

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

• Minimum 5 years of experience in a technical support or similar customer-facing technical role
• Strong troubleshooting and problem-solving skills, with a logical and analytical approach
• Confident communicator with clear, concise verbal and written skills
• Solid technical foundation and curiosity to learn new systems and tools

Customer Support Agent - German Speaker (Berlin based, onsite)

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every…

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

• Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS · preferred
• Experience in managing a Book of Business along with KPIs
• A track record in managing risk, forecasting, and identifying growth opportunities
• Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services

En tant que Customer Care Travel Specialist, tu rejoindras la Direction Customer Experience de Swile pour accompagner nos clients les plus exigeants sur leurs demandes liées au voyage d’affaire, dans un environnement où…

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and…

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and…

• Fluent in Dutch/Flemish and proficient in English.
• You have strong experience in Customer Success or Account Management in a SaaS or technology environment.
• A good understanding of the digital advertising/search marketing industry – preferred. · preferred
• Proven ability to drive product adoption, customer satisfaction (NPS), and retention results through strategic intervention.

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Möchtest du das tägliche Leben von Millionen von Unternehmern in Deutschland (und bald in Europa) beeinflussen? Suchst du nach einem Arbeitsumfeld, das Vertrauen, Proaktivität und Autonomie schätzt? Stimmen unsere…

• Erfahrung: 1-2 Jahre Berufserfahrung in der Buchhaltung, Accounting, Steuern oder einer ähnlichen kundenorientierten Rolle im Kanzlei-Umfeld oder alternativ im SaaS- oder Fintech-Bereich.
• Branchenwissen: Ein tiefes Verständnis für die Bedürfnisse von Unternehmen und/oder Steuerberatern in Bezug auf Finanzen, Rechnungsstellung und Buchhaltung ist notwendig.
• Soft Skills: Ausgeprägte Kommunikationsfähigkeit, Empathie und ein Talent dafür, komplexe Sachverhalte einfach zu erklären.
• Hands-on Mentalität: Als Teil eines Early-Stage-Teams in Deutschland bist du proaktiv, lösungsorientiert und bereit, Prozesse von Grund auf mitzugestalten.

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Junior Early LifeCycle Specialist - German