Klantenservice-banen zonder diploma

GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time…

GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time…

We want to build the commercial engine behind SumUp's merchant relationships. The new Customer Success Management function within the SumUp Operations Tribe will span early activation, product onboarding, customer…

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

• Mindestens fünf Jahre Erfahrung in einem High-Touch-Tech-Umfeld mit nachweisbaren Erfolgen im Bereich Customer Success, Pre-Sales oder Technical Consulting – idealerweise in den Branchen E-Commerce oder Retail · gewenst
• Deutschkenntnisse auf muttersprachlichem Niveau sowie verhandlungssichere Englischkenntnisse
• Ein tiefes technisches Verständnis moderner API-first- und Headless-Technologien, gepaart mit betriebswirtschaftlichem Denken und der Fähigkeit, komplexe Technologien in messbaren ROI zu übersetzen
• Eine strukturierte und agile Arbeitsweise sowie die Fähigkeit, komplexe Accounts über globale, funktionsübergreifende Teams hinweg eigenverantwortlich zu betreuen

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

• Mindestens fünf Jahre Erfahrung in einem High-Touch-Tech-Umfeld mit nachweisbaren Erfolgen im Bereich Customer Success, Pre-Sales oder Technical Consulting – idealerweise in den Branchen E-Commerce oder Retail · gewenst
• Deutschkenntnisse auf muttersprachlichem Niveau sowie verhandlungssichere Englischkenntnisse
• Ein tiefes technisches Verständnis moderner API-first- und Headless-Technologien, gepaart mit betriebswirtschaftlichem Denken und der Fähigkeit, komplexe Technologien in messbaren ROI zu übersetzen
• Eine strukturierte und agile Arbeitsweise sowie die Fähigkeit, komplexe Accounts über globale, funktionsübergreifende Teams hinweg eigenverantwortlich zu betreuen

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and…

¿Buscas un entorno profesional estimulante basado en la autonomía y la confianza?

• 3–5+ años de experiencia en soporte al cliente en fintech B2B (o SaaS similar), con alta autonomía.
• Familiaridad con procesos contables y/o experiencia con asesorías/gestorías.
• Español fluido (nivel nativo ideal) e inglés profesional sólido para colaborar con HQ y documentar.
• Enfoque estructurado de troubleshooting: capaz de investigar, priorizar hipótesis y comunicar avances con claridad.

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate…

• 7+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product · gewenst
• Strong business sense and understanding of underlying drivers and strategy of our users' businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong problem-solving skills

The Subscriptions Mission builds and evolves Spotify’s subscription products and marketplace experiences to drive sustainable user and revenue growth globally. We focus on awareness, acquisition, activation, retention,…

• You have 4+ years of product management experience and a track record of delivering impactful products in technology-driven environments.
• You think in systems and understand how APIs, integrations, platforms, and tooling can work together to create leverage across an organisation.
• You are comfortable partnering with engineering teams on API design, system architecture, and technical trade-offs; you don't need to write code, but you can engage confidently in technical conversations.
• You know how to take products from discovery through delivery, balancing thoughtful product development with the pace needed to learn and make progress.

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

• Additional European language skills · gewenst

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a…

• You speak German or Dutch at C2 level, both written and spoken and have a good command of English.
• Professional experience in customer service is desirable, regardless of industry. · gewenst
• Strong communicators who want to help customers via telephone with words and deeds are also welcome.
• You enjoy dealing with people, you are able to handle several tasks simultaneously under pressure while setting appropriate priorities.

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer…

• Customer-centric with 3+ years in a Customer Success or Account Management role
• Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
• Knowledgeable in working with Fortune 1000 companies and global brands across all industries
• A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a…

• Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space · gewenst
• 3+ years of experience leading a high-performing team of Customer Success Managers
• A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities
• Familiar with the B2B tech or subscription-based software space

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

• Minimum 2 years of prior experience in customer care
• Fluent in Italian or French, as well as English, both verbally and in writing
• Previous experience as a Subject Matter Expert; Quality analysis or escalations is a plus · gewenst
• Ability to put the customer first in everything you do

Our Customer Care team is the voice of HelloFresh at the moments that matter most: when something has gone wrong and a customer needs more than a standard fix. As a Second Line Support Agent, you'll take on the cases…

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless,…

• At least three years of direct enterprise Customer Success or strategic account-management experience, managing large, complex, and high-value B2B customers.
• Five or more years of overall experience in Customer Success, account management, consulting, implementation, or a related customer-facing role.
• Experience working in SaaS, fintech, enterprise technology, or another complex B2B technology environment.
• A proven record of retaining and growing enterprise customers, including managing renewals, adoption, risk, and value realisation.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate…

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and…

Being a Customer Care Executive is a role combining front office and back office duties for both drivers and passengers using Freenow by Lyft. You face users and turn them into the most passionate Freenow lovers,…