Customer Service jobs in Europe

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

• Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS · preferred
• Experience in managing a Book of Business along with KPIs
• A track record in managing risk, forecasting, and identifying growth opportunities
• Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services

En tant que Customer Care Travel Specialist, tu rejoindras la Direction Customer Experience de Swile pour accompagner nos clients les plus exigeants sur leurs demandes liées au voyage d’affaire, dans un environnement où…

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and…

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and…

• Fluent in Dutch/Flemish and proficient in English.
• You have strong experience in Customer Success or Account Management in a SaaS or technology environment.
• A good understanding of the digital advertising/search marketing industry – preferred. · preferred
• Proven ability to drive product adoption, customer satisfaction (NPS), and retention results through strategic intervention.

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Möchtest du das tägliche Leben von Millionen von Unternehmern in Deutschland (und bald in Europa) beeinflussen? Suchst du nach einem Arbeitsumfeld, das Vertrauen, Proaktivität und Autonomie schätzt? Stimmen unsere…

• Erfahrung: 1-2 Jahre Berufserfahrung in der Buchhaltung, Accounting, Steuern oder einer ähnlichen kundenorientierten Rolle im Kanzlei-Umfeld oder alternativ im SaaS- oder Fintech-Bereich.
• Branchenwissen: Ein tiefes Verständnis für die Bedürfnisse von Unternehmen und/oder Steuerberatern in Bezug auf Finanzen, Rechnungsstellung und Buchhaltung ist notwendig.
• Soft Skills: Ausgeprägte Kommunikationsfähigkeit, Empathie und ein Talent dafür, komplexe Sachverhalte einfach zu erklären.
• Hands-on Mentalität: Als Teil eines Early-Stage-Teams in Deutschland bist du proaktiv, lösungsorientiert und bereit, Prozesse von Grund auf mitzugestalten.

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Junior Early LifeCycle Specialist - German

Location: On-site in our vibrant Barcelona HQ

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate…

• A strong communicator with excellent attention to detail
• Motivated by building long-term and long-lasting relationships
• Driven by the opportunity to make a visible impact with your work
• 5-7 years of experience in a customer account facing role

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and…

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate…

• A strong communicator with excellent attention to detail
• Motivated by building long-term and long-lasting relationships
• Driven by the opportunity to make a visible impact with your work
• 5-7 years of experience in a customer account facing role

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and…

Unsere Mission und Kunden: Wir schaffen die Freiheit für KMUs, erfolgreich zu sein - mit Europas führendem Finanz-Workspace, der Banking als Kern mit leistungsstarken Finanztools verbindet. Wir sind stolz auf unsere…

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and…

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and…

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and…

• Du hast ausgezeichnete Kommunikationsfähigkeiten und bemerkenswerte Geduld.
• Beharrlichkeit und Freundlichkeit sind deine Stärken, um die beste Lösung für alle beteiligten Parteien zu finden.
• Du hast ein gutes Auge für Details und außergewöhnliche Konzentration.
• Komplexe Aufgaben, die schnelle Reaktionen und gute Organisation erfordern, schrecken dich nicht ab.

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and…

• You must be at least 18 years old
• The flexibility to work different shifts including morning, afternoon and late evening shifts, including weekends and public holidays. Our store is open 7 days a week and the working hours are from 06:45 until 00:00
• Professional and respectful attitude
• A friendly communication style with your team

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on…