Assistenza clienti: lavori in Europa

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

• Additional European language skills · preferito

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a…

• You speak German or Dutch at C2 level, both written and spoken and have a good command of English.
• Professional experience in customer service is desirable, regardless of industry. · preferito
• Strong communicators who want to help customers via telephone with words and deeds are also welcome.
• You enjoy dealing with people, you are able to handle several tasks simultaneously under pressure while setting appropriate priorities.

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer…

• Customer-centric with 3+ years in a Customer Success or Account Management role
• Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
• Knowledgeable in working with Fortune 1000 companies and global brands across all industries
• A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals

As a Customer Success Manager, Growth (f/m/d), you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs at scale. You…

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a…

• Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space · preferito
• 3+ years of experience leading a high-performing team of Customer Success Managers
• A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities
• Familiar with the B2B tech or subscription-based software space

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

• Minimum 2 years of prior experience in customer care
• Fluent in Italian or French, as well as English, both verbally and in writing
• Previous experience as a Subject Matter Expert; Quality analysis or escalations is a plus · preferito
• Ability to put the customer first in everything you do

Möchtest du das tägliche Leben von Millionen von Unternehmern in Deutschland (und bald in Europa) beeinflussen? Suchst du nach einem Arbeitsumfeld, das Vertrauen, Proaktivität und Autonomie schätzt? Stimmen unsere…

• Erfahrung: 2-5 Jahre Berufserfahrung in der Buchhaltung, Account Management oder einer ähnlichen kundenorientierten Rolle, idealerweise im Kanzlei-Umfeld oder alternativ im SaaS- oder Fintech-Bereich. · preferito
• Branchenwissen: Ein tiefes Verständnis für die Bedürfnisse von Unternehmen und/oder Steuerberatern in Bezug auf Finanzen, Rechnungsstellung und Buchhaltung ist notwendig.
• Soft Skills: Ausgeprägte Kommunikationsfähigkeit, Empathie und ein Talent dafür, komplexe Sachverhalte einfach zu erklären.
• Hands-on Mentalität: Als Teil eines Early-Stage-Teams in Deutschland bist du proaktiv, lösungsorientiert und bereit, Prozesse von Grund auf mitzugestalten.

Our Customer Care team is the voice of HelloFresh at the moments that matter most: when something has gone wrong and a customer needs more than a standard fix. As a Second Line Support Agent, you'll take on the cases…

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless,…

• At least three years of direct enterprise Customer Success or strategic account-management experience, managing large, complex, and high-value B2B customers.
• Five or more years of overall experience in Customer Success, account management, consulting, implementation, or a related customer-facing role.
• Experience working in SaaS, fintech, enterprise technology, or another complex B2B technology environment.
• A proven record of retaining and growing enterprise customers, including managing renewals, adoption, risk, and value realisation.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate…

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise…

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and…

Being a Customer Care Executive is a role combining front office and back office duties for both drivers and passengers using Freenow by Lyft. You face users and turn them into the most passionate Freenow lovers,…

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer…

• Customer-centric with 3+ years in a Customer Success or Account Management role
• Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
• Knowledgeable in working with Fortune 1000 companies and global brands across all industries
• A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate…

• 6+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product · preferito
• Payments and/or fintech experience required
• Experience with consumption-based SaaS products
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

ElevenLabs is an AI research and product company transforming how we interact with technology.

• 10+ years of experience in Customer Success or post-sales roles within SaaS, ideally some of this within Western Europe accounts. · preferito
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.
• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.
• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.

A diverse team of 600 Malters across 6 European countries

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate…

• Proven track record in software/technology sales, consulting or customer success
• Proven experience leading teams, driving software adoption, and building and scaling customer success management practices
• Experience with software development lifecycle processes and tools as well as agile and/or DevOps practices
• Knowledgeable with cloud/container technologies (e.g., Kubernetes, Docker), application security (SAST, DAST) and/or cloud deployment models (AWS, GCP, Azure) is a plus · preferito

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and…

• Fluent in Dutch and proficient in English.
• Ambitious professional with first experience in a Customer Success role or a digital sales position (such as a BDR or SDR) looking to grow in an international environment.
• Highly organized with great time management skills and a proven ability to prioritize tasks while managing a high-volume portfolio of up to 400 accounts.
• Passionate about customers, building long-term relationships, and seeing measurable business impact.