Obsługa klienta: oferty pracy w Europie

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a…

• Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space · mile widziane
• 3+ years of experience leading a high-performing team of Customer Success Managers
• A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities
• Familiar with the B2B tech or subscription-based software space

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and…

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate…

• A strong communicator with excellent attention to detail
• Motivated by building long-term and long-lasting relationships
• Driven by the opportunity to make a visible impact with your work
• 5-7 years of experience in a customer account facing role

When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, we're making it easy for people to find hotels they want at a price they'll love. In the…

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate…

• 5+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
• Proficiency in SQL for data analysis and querying, with the ability to interpret datasets.
• Experience working with APIs.
• Excellent problem-solving skills, capable of diagnosing complex issues and driving them to resolution.

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure…

• Customer-minded, always trying to provide the most value possible
• Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
• A strong communicator (written and verbal) with excellent attention to detail
• Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure…

• Customer-minded, always trying to provide the most value possible
• Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
• A strong communicator (written and verbal) with excellent attention to detail
• Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities

As Director, Enterprise Customer Success, you will own the strategy, operations, and outcomes for our largest and most strategic customer relationships while leading a team of 25+ Customer Success Managers through…

• Someone with 8+ years leading Customer Success or Account Management teams in SaaS, including 3+ years managing managers (leading a team of comparable or greater scale)
• A track record of owning retention/expansion outcomes and using data like NRR/GRR, health scoring, and churn and renewal forecasting, to run and coach a team
• Experience managing and scaling teams across established and emerging geographies
• AI-fluent: comfortable using AI tools in your own workflow and identifying where they create real opportunity for a customer success organization

Ready to help shape the future of work? Your next chapter starts here! 🪐

• Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris
• Equity: Every Malter is entitled to stock options
• Lunch vouchers (legal benefit): €9/day on your Swile card
• Transportation (legal benefit): 50% reimbursement (any type of transport)

GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time…

GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time…

We want to build the commercial engine behind SumUp's merchant relationships. The new Customer Success Management function within the SumUp Operations Tribe will span early activation, product onboarding, customer…

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

• Mindestens fünf Jahre Erfahrung in einem High-Touch-Tech-Umfeld mit nachweisbaren Erfolgen im Bereich Customer Success, Pre-Sales oder Technical Consulting – idealerweise in den Branchen E-Commerce oder Retail · mile widziane
• Deutschkenntnisse auf muttersprachlichem Niveau sowie verhandlungssichere Englischkenntnisse
• Ein tiefes technisches Verständnis moderner API-first- und Headless-Technologien, gepaart mit betriebswirtschaftlichem Denken und der Fähigkeit, komplexe Technologien in messbaren ROI zu übersetzen
• Eine strukturierte und agile Arbeitsweise sowie die Fähigkeit, komplexe Accounts über globale, funktionsübergreifende Teams hinweg eigenverantwortlich zu betreuen

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

• Mindestens fünf Jahre Erfahrung in einem High-Touch-Tech-Umfeld mit nachweisbaren Erfolgen im Bereich Customer Success, Pre-Sales oder Technical Consulting – idealerweise in den Branchen E-Commerce oder Retail · mile widziane
• Deutschkenntnisse auf muttersprachlichem Niveau sowie verhandlungssichere Englischkenntnisse
• Ein tiefes technisches Verständnis moderner API-first- und Headless-Technologien, gepaart mit betriebswirtschaftlichem Denken und der Fähigkeit, komplexe Technologien in messbaren ROI zu übersetzen
• Eine strukturierte und agile Arbeitsweise sowie die Fähigkeit, komplexe Accounts über globale, funktionsübergreifende Teams hinweg eigenverantwortlich zu betreuen

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and…

¿Buscas un entorno profesional estimulante basado en la autonomía y la confianza?

• 3–5+ años de experiencia en soporte al cliente en fintech B2B (o SaaS similar), con alta autonomía.
• Familiaridad con procesos contables y/o experiencia con asesorías/gestorías.
• Español fluido (nivel nativo ideal) e inglés profesional sólido para colaborar con HQ y documentar.
• Enfoque estructurado de troubleshooting: capaz de investigar, priorizar hipótesis y comunicar avances con claridad.

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate…

• 7+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product · mile widziane
• Strong business sense and understanding of underlying drivers and strategy of our users' businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong problem-solving skills

The Subscriptions Mission builds and evolves Spotify’s subscription products and marketplace experiences to drive sustainable user and revenue growth globally. We focus on awareness, acquisition, activation, retention,…

• You have 4+ years of product management experience and a track record of delivering impactful products in technology-driven environments.
• You think in systems and understand how APIs, integrations, platforms, and tooling can work together to create leverage across an organisation.
• You are comfortable partnering with engineering teams on API design, system architecture, and technical trade-offs; you don't need to write code, but you can engage confidently in technical conversations.
• You know how to take products from discovery through delivery, balancing thoughtful product development with the pace needed to learn and make progress.