Account Manager

When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, we’re making it easy for people to find hotels they want at a price they’ll love. In the lively city of Düsseldorf, we seize opportunities to learn everyday, innovate, and make an enduring mark on the travel industry. A career at trivago is a journey designed for people who crave continuous development and want to thrive in a high-performing team. Here you will find those who aren’t afraid of change but rather embrace it, turning every challenge into a pathway for growth. Join trivago, work with a great team, and grow with us! Join us in making a difference Our Sales & Account Management team grows trusted relationships with Online Travel Agencies and Hotel Chains around the world, helping them get the most out of our marketplace. We’re looking for a communicative, data-minded, and sales-driven professional to own a portfolio of medium-sized accounts and become a trusted advisor to our partners. Ready for the challenge and eager to join a dynamic, international team? You’ll manage advertiser campaigns day to day, hold quarterly business reviews, and turn performance data into advice that helps partners grow. You’ll also strengthen those relationships through in-person visits. Working closely with colleagues across teams, you’ll take on increasingly complex partner challenges and build your expertise along the way. trivago is a place where ambition and support go hand in hand: we hold high standards for impact and genuinely invest in your growth. If that sounds like you, apply today! How you’ll make an impact: • Manage the commercial campaigns of a portfolio of 10+ medium-sized accounts, including Online Travel Agencies and Hotel Chains, on a daily basis. • Build and maintain strong partner relationships, including regular in-person visits. • Communicate with advertisers and internal stakeholders on all areas of account management, from operational topics to campaign performance, and resolve inquiries promptly and professionally. • Monitor, analyze, and advise on KPIs, and hold quarterly business reviews that drive advertiser success and keep partners informed about relevant trivago developments. • Monitor the API performance of your accounts and troubleshoot issues upon advertiser request. • Handle daily import management (inventory and bids), contract processing, and invoicing tickets, and report on internal status. What you'll need to thrive: • A Bachelor’s degree in Marketing, Economics, Tourism, Hospitality, or a related field, or equivalent practical experience, ideally gained in a client-facing role in metasearch or online travel. • An analytical mindset to turn large data sets into clear recommendations for partners, ideally with hands-on experience in Salesforce and Jira. • Fluency in English and Spanish and/or Portuguese (German is a plus), strong communication skills, and a willingness to travel for in-person partner visits. • A genuine learning mindset: you approach new challenges with curiosity, seek out feedback, and continuously look for ways to develop and grow. • A performance mindset: you set ambitious goals for yourself and bring the determination and resilience to follow through on them. • An open and curious mindset toward AI tools and automation: you actively explore how AI can sharpen your campaign analysis and partner reviews, and you’re excited to grow alongside evolving technologies. Recruiting process for the role: • Asynchronous video interview • Take home case study • Case study interview • Profile Dynamics assessment interview • Final interview with team lead Not ticking every box? We still want to hear from you. Apply, tell us what motivates you, and you could be a great match—now or in the future. Your application does not need to include a photo. Want to know more about life at trivago? Check out what our colleagues say on kununu and Glassdoor. What you can look forward to: Life happens. We offer self-determined vacation (with a minimum of 25 vacation days), flexible working hours, up to 2 work from home days weekly. Additionally you can work remotely from a different location, within Germany or selected countries abroad for up to 20 days per year. You also get free access to the Heycare platform for personalized nanny assistance, and an on-campus kids room. As you grow, so do we. This is why at trivago, we prioritize your development, offer personalized coaching through Nilo, and provide workshops, educational meetups, conferences, free online learning courses, and access to a fully-equipped campus library. Moving to join us? No problem. You can count on the visa support from our talent support team, a relocation package, interest-free newcomer loan, free language classes, regular team and many company-wide events to build experiences together. Enjoy your office days. Use your daily canteen budget to share lunch with colleagues in our canteen, help yourself to complimentary snacks and drinks in our kitchens, choose from a variety of fitness options with our on-site gym, sports classes, and Urban Sports Club membership, and enjoy the comfort of ergonomic desks and focused work areas. Thank you for considering a career at trivago! Our commitment to fostering an inclusive and enriching environment for all talents is at the heart of what we do. We understand that embarking on a new job opportunity is a blend of excitement and curiosity. Should any questions arise before you apply, feel free to reach out to us at joinus@trivago.com. Join us in our mission to make a positive impact on global travel, we look forward to your application! #LI-Hybrid