Director, Management & Technology (DACH) - CPG/Retail

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. About Celonis Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and operational intelligence to create a living digital twin of the enterprise that AI can understand—turning AI's operational blind spots into operational clarity. By providing the essential business context that AI agents and tools need to act effectively, Celonis makes AI truly enterprise-ready. Industry-leading companies around the world trust Celonis and its global partner ecosystem to make their AI agents, people, systems, and processes work together to achieve transformational outcomes. Headquartered in Munich, Germany, and New York City, USA, Celonis operates globally with over 20 offices worldwide. About the Role Based at our global headquarters in Munich, as a Management & Technology Consulting Manager / Director (internal title: Value Engineering Manager / Director) for CPG & Retail, you will hold full operational and leadership responsibility specifically for the CPG & Retail segment across the DACH region. In this role, you will lead a dedicated, high-performing team of 6–7 Value Engineers operating at the intersection of process transformation, executive consulting, and AI-driven product execution, driving the end-to-end customer value journey and accelerating enterprise AI adoption across major retail and consumer goods brands. In this role, you will serve as a player-coach, actively guiding, coaching, and developing a talented, high-potential team with diverse backgrounds spanning supply chain, procurement, management consulting, and retail operations. This role offers tremendous growth potential as you both develop and learn alongside top-tier talent, while serving as a trusted advisor to C-level executives at major enterprise accounts. Native-level German proficiency is required for this role. Candidates must be able to lead customer workshops, conduct executive presentations, and manage stakeholder interactions in German. What Sets Our Patch Apart The DACH CPG & Retail patch represents some of the world's most recognizable consumer brands, retail giants, and mobility innovators. As our DACH CPG & Retail customers navigate complex global supply chains, omnichannel fulfillment challenges, and the rapid rise of Process Intelligence and Agentic AI, you will engage directly—in both German and English—with vocal customer champions, C-level decision-makers, and pioneering thought leaders shaping the future of retail and consumer goods innovation. Key Responsibilities • Drive Business Outcomes & Account Growth: Take full ownership of ARR targets, renewal forecasts, and net retention across the DACH CPG & Retail sector. Ensure high forecasting accuracy and steer accounts toward tangible, realized value. • People Leadership & Coaching: Recruit, onboard, lead, and mentor a team of 6–7 Munich-based Value Engineers. Maintain high standards through proactive coaching, performance management, and career progression planning. • Executive Advisory & Player-Coach: Serve as a Celonis Executive Sponsor on critical DACH deals. Join your team in the field to lead high-impact executive meetings, dry runs, value sprints, and strategic transformation workshops. • Enterprise AI Champion: Partner with customer executives to position Celonis as the foundation for modern process intelligence, digital operational excellence, and next-generation Agentic AI adoption using our Context Model and Digital Twin capabilities. • Ecosystem & Partner Strategy: Cultivate executive-level relationships across regional partner networks, services teams, and account executives to align CPG and retail customer strategies with Celonis AI solutions. • Thought Leadership: Standardize and scale best practices, reusable solution blueprints, and CPG/Retail industry-specific frameworks internally and across external customer communities. Leadership Behaviors We Value • Deliver Business Outcomes: Focus on top- and bottom-line impact, maintaining green customer health and expanding retention across new logos and key enterprise accounts. • Motivate, Develop & Nurture Talent: Build an inclusive, high-trust environment that attracts top-tier external talent, retains top performers, accelerates individual growth, and addresses underperformance early. • Lead by Example: Embody the "player/coach" mentality, maintaining an active on-site presence with priority accounts and upholding strict quality standards across all engagements. • Think BIG, Be BOLD: Champion an entrepreneurial growth mindset by expanding your internal/external network, spearheading new go-to-market motions, and positioning Celonis as an essential innovation driver in retail and consumer goods. Qualifications & Scope • Language Skills: Native or business-fluent German (spoken and written) and fluent English are required to interface effectively with executive decision-makers across the DACH market. • Location Presence: Based in or willing to relocate to Munich, with willingness to travel to customer sites across Germany, Austria, and Switzerland as needed. • Proven Leadership Experience: Track record leading pre-sales, management consulting, or value engineering teams within Enterprise SaaS, Enterprise AI, or Management Consulting. • Domain Expertise: Deep domain familiarity with supply chain, procurement, fulfillment, and operational processes within the CPG & Retail industries. • People Management: Demonstrated ability to directly manage or mentor a team of 6–7 high-performing individual contributors, with a strong passion for team coaching and talent development. • Commercial Acumen: Strong business acumen with experience owning ACV, net retention, and renewal pipeline metrics. • Executive Presence: Outstanding executive presence with a proven track record of building C-level relationships across global brands and regional retail leaders. What Celonis can offer you: • Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. • Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. • Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. • Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. • Connect and Belong: Find community and support through dedicated inclusion and belonging programs. • Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. • Collaborate Globally: Join a dynamic, international team of talented individuals. • Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. What Celonis can offer you: • Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. • Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. • Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. • Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. • Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. • Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. • Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. • Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. • Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Use of Artificial Intelligence Tools We rely on an artificial intelligence tool to match the information from your resume to the relevant Celonis job descriptions. This processing is limited to the information provided in your resume or in your candidate profile. The tool produces a match score per candidate for a role, suggests preliminary ranking, and provides recommendations. The tool is only used for support in parts of the job application process, including to facilitate the identification of the relevant Celonis Jobs for candidates and recruiters. All final decisions are made by hiring managers and the Celonis talent acquisition team. Hiring managers and HR specialists use this tool responsibly, are aware of the risk of potential bias, and are equipped to mitigate it. Please be aware of common job offer scams, impersonators and frauds. Learn more here.