Customer & Development Operations

You'll stay close to our customer base, spot which projects are moving toward deployment, and make sure Furo is there when they do: turning our planning platform into a gateway for the next stage of our product. You'll work directly with the founders and help build a new function from the ground up. You'll Have Fun If You Are Founder at Heart You get energy from building something that doesn't exist yet — no templates, no playbook You thrive wearing multiple hats across sales, customer success, product, and business development Commercially Sharp You genuinely love talking to customers and are curious about their world People want to say yes to you — whether you're building trust or closing the next step Data-Driven and Structured You're as comfortable in data (e.g., Supabase or Hubspot) as you are on a customer call You don't just track things, you build systems: scalable processes, automated workflows, dashboards that tell you what to do next You believe that the best commercial instinct is backed by data You Won't Have Fun If You Are scared of hardware: You’ll build a solid understanding of the energy system on site and stay on top of our integration landscape to get our battery projects running Can't spend half your day talking to customers: this role lives and dies on relationships Feel uncomfortable digging into databases, user stats, or platform analytics Expect top-down instructions: we trust you to figure it out Prefer a typical 9–5: we move fast and take full ownership Don't enjoy being close to customers and partners — we visit sites across Germany Qualifications Fast-paced environment in your past: top-tier consulting, a hypergrowth startup, or a commercial role in energy or infrastructure Experience in operations-focused roles and managing a large customer portfolio with structured processes C1 German or higher — most of our customers are German-speaking Bonus: Familiarity with energy project development, storage, or grid-connected assets Perks Super small team, super early → you're not only part of our culture, you will shape it Responsibility from day one → the best idea wins, regardless of who it comes from All the tools you need → Claude, n8n or any other AI subscriptions, whatever helps you build faster Direct customer access → build what matters, see impact immediately Munich-based → work alongside founders solving hard problems together Find more English Speaking Jobs in Germany on Arbeitnow