Senior Business Intelligence Analyst

ABOUT ZEGO 🚀 At Zego, we're on a mission to do the good thing, not the insurance thing. Insurance hasn't changed much in over a century. The way we live, work and travel has. We're building the real-time, AI-driven infrastructure that powers innovative insurance, so good drivers get cover that works the way they actually drive. We're not just updating insurance; We're leading the AI evolution in insurance 🤖 For us, AI isn't a line on a roadmap or a buzzword on a slide. It's our operating reality, and it's how we build products that back drivers instead of the old insurance playbook. We don't do things slowly, and we don't do bureaucracy. We back high-performance builders who want ownership, early responsibility and the chance to do the most career-defining work of their lives. You'll get the space to try things, the tools to move fast, and the room to see your ideas reach millions of drivers. Do not take our word for it. Read what Zegons say about us on Glassdoor https://www.glassdoor.co.uk/Overview/Working-at-Zego-Insurance-EI_IE1851459.11,25.htm. If you're ready to build the future of insurance, we're hiring. About the Role We are seeking a passionate Senior Business Intelligence Analyst with a strong commercial mindset and a genuine love for data. This role isn't just about surfacing numbers- it's about transforming data into meaningful insights that support strategic decisions. You’ll play a pivotal role in enabling teams across the business to make informed, data-driven decisions. To thrive in this role, you’ll need a solid technical foundation in analytics, strong stakeholder management skills, and the ability to operate in a fast-paced, dynamic environment.   What you will be doing - KPI & Performance Analysis: Collaborate with teams across Pricing, Claims & Fraud, and senior leadership to identify and evaluate key KPIs influencing conversion and performance. - Data Accessibility & ETL Design: Make data accessible and digestible for internal and external stakeholders. Partner with Data Engineering to design and implement ETL processes where needed. You will be responsible for the ingestion and the monitoring of the quality of our claims data. - Insight Generation & Strategic Input: Monitor business performance, conduct ad-hoc deep dives, and proactively share insights and recommendations with senior leaders to inform decisions, identify growth opportunities, and mitigate risks - Reporting & Dashboard Ownership: Build and maintain robust reports and dashboards (using SQL, Looker, Excel, etc.) to assess and track KPIs over time. Ensure reporting is reliable, timely, and fit for purpose. - Forecasting & Modelling Support: Support forecasting and modelling efforts, building a bridge between our commercial push and insurance performance, and to help teams understand the path to business targets and what levers to pull. About You - You have experience in the insurance industry and understand how to connect commercial and insurance metrics, with a solid grasp of how claims processes work. - You have worked in analytics teams and have hands-on experience as an analyst, partnering with the business to report, analyse, and draw insights from data. - You know how to build dashboards (we use Looker) and possess advanced skills in Excel and SQL. - You’re a smart, strategic thinker who enjoys solving problems- not just the ones involving numbers and you’re comfortable executing against tight deadlines in a fast-paced environment. - You’re eager to grow in the world of data analytics, expanding your technical skills, exploring different areas of analytics and platforms, and developing your career within the company. - You have excellent stakeholder management skills and can confidently engage with people across all levels of seniority. You know how to prioritise a long list of requests into a manageable work plan and set expectations accordingly. - You have a team-oriented mindset and see your work as part of the team’s overall success. You’re happy contributing to your own projects or supporting others with theirs. - You’re excited by the potential of AI and automation to enhance how you work- whether it’s learning how to write better queries, streamline analysis, or create smarter workflows. THE ZEGO WAYS OF WORKING 🏡 Teams work better with time to collaborate and space to get things done. We call it Zego Hybrid: some of us are in our office (central London or Halifax) weekly, others monthly or quarterly. It's about finding the balance between face time and focus that produces great work and a healthy life around it. We also make a point of getting everyone in the same room. Teams come together every quarter, and once a year the whole company does, properly. It's a serious investment and consistently one of the best parts of the year. Here is what the last one looked like https://www.youtube.com/watch?v=QKOYDx6AMxQ. BENEFITS 🎁 💰 Market-competitive salary, benchmarked against your function and reviewed every year. 🏆 Annual performance bonus, linked to company performance and your contribution. 📈 Share options, a real stake in the company and a share in the future you build 🩺 Private medical insurance. 🏖️ Pension, generous holiday, and £1,000 a year to spend on getting to the office or learning something new. 💻 Cutting-edge systems and tools, so you always have what you need to drive your impact. Ready to do the most impactful work of your career? We want to hear from you. Zego, leading the AI evolution in insurance. EQUAL OPPORTUNITIES 🌈 We're an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.