Senior AI Product Manager - Platform

ABOUT ZEGO 🚀 At Zego, we're on a mission to do the good thing, not the insurance thing. Insurance hasn't changed much in over a century. The way we live, work and travel has. We're building the real-time, AI-driven infrastructure that powers innovative insurance, so good drivers get cover that works the way they actually drive. We're not just updating insurance; We're leading the AI evolution in insurance 🤖 For us, AI isn't a line on a roadmap or a buzzword on a slide. It's our operating reality, and it's how we build products that back drivers instead of the old insurance playbook. We don't do things slowly, and we don't do bureaucracy. We back high-performance builders who want ownership, early responsibility and the chance to do the most career-defining work of their lives. You'll get the space to try things, the tools to move fast, and the room to see your ideas reach millions of drivers. Do not take our word for it. Read what Zegons say about us on Glassdoor https://www.glassdoor.co.uk/Overview/Working-at-Zego-Insurance-EI_IE1851459.11,25.htm. If you're ready to build the future of insurance, we're hiring. About the Role We are looking for a Senior AI Product Manager to join our Platform team. Platform powers every customer journey at Zego: the core services behind quoting, buying, paying for, changing, renewing and cancelling a policy. You’ll own a product domain within Platform, defining its quarterly strategy and goals and helping refine the longer-term platform strategy as we rebuild and modernise some of Zego’s most critical services. You’ll turn technical challenges into business value, and make sure your services are resilient, compliant and ready to be used by AI agents as well as our apps. What You’ll Be Doing - Define your domain’s quarterly strategy and goals, and help refine the longer-term plans for Platform, balancing new capability, legacy rebuilds and reliability. - Lead complex discovery autonomously as we modernise the policy lifecycle, moving capability off legacy systems one safe slice at a time. - Dive deep into technical detail, understanding dependencies and failure modes, and making informed trade-offs with engineering. - Treat internal teams as your customers, so launching a new product, price or journey on the platform is fast and predictable. - Make your services AI-ready, with clean, well-documented APIs and data that agents and automations can use safely, and establish AI-enabled workflows for your domain. - Put the right metrics in place, from reliability and incidents to time-to-launch and cost to serve, and build the business case for platform investment. - Build compliance in from day one with Legal, Compliance and Finance, so money flows and customer communications are accurate and auditable. - Bring stakeholders along, running ceremonies with senior stakeholders, facilitating big-room planning and knowing when to escalate. What You’ll Need to Be Successful - Platform product ownership. A track record of owning a technical, platform or backend product domain and delivering material business impact in a high-growth environment. - Technical literacy. Confident with engineers on system architecture, APIs, event-driven services and workflow orchestration. Ideally, you come from engineering or data science. - Legacy modernisation. You’ve led incremental rebuilds of business-critical services while keeping the lights on. - Data and commercial fluency. You use financial, behavioural and usage data to ground decisions, query Snowflake or Looker yourself, and can build the case for platform investment. - Clarity in complexity. You untangle dependencies across multiple business domains and explain technical trade-offs to non-technical stakeholders. - Regulated environment. Ideally, experience in insurance, payments, lending or financial services, with compliance built into product design. - You work AI-first. You will use AI daily here, and we mean daily. You do not need to arrive an expert, but you do need to arrive curious, experiment fast, and take ownership of getting good quickly. People who wait to be trained will find this uncomfortable. THE ZEGO WAYS OF WORKING 🏡 Teams work better with time to collaborate and space to get things done. We call it Zego Hybrid: some of us are in our office (central London or Halifax) weekly, others monthly or quarterly. It's about finding the balance between face time and focus that produces great work and a healthy life around it. We also make a point of getting everyone in the same room. Teams come together every quarter, and once a year the whole company does, properly. It's a serious investment and consistently one of the best parts of the year. Here is what the last one looked like https://www.youtube.com/watch?v=QKOYDx6AMxQ. BENEFITS 🎁 💰 Market-competitive salary, benchmarked against your function and reviewed every year. 🏆 Annual performance bonus, linked to company performance and your contribution. 📈 Share options, a real stake in the company and a share in the future you build 🩺 Private medical insurance. 🏖️ Pension, generous holiday, and £1,000 a year to spend on getting to the office or learning something new. 💻 Cutting-edge systems and tools, so you always have what you need to drive your impact. Ready to do the most impactful work of your career? We want to hear from you. Zego, leading the AI evolution in insurance. EQUAL OPPORTUNITIES 🌈 We're an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.