Senior AI Product Manager - Mobile Experience

ABOUT ZEGO 🚀 At Zego, we're on a mission to do the good thing, not the insurance thing. Insurance hasn't changed much in over a century. The way we live, work and travel has. We're building the real-time, AI-driven infrastructure that powers innovative insurance, so good drivers get cover that works the way they actually drive. We're not just updating insurance; We're leading the AI evolution in insurance 🤖 For us, AI isn't a line on a roadmap or a buzzword on a slide. It's our operating reality, and it's how we build products that back drivers instead of the old insurance playbook. We don't do things slowly, and we don't do bureaucracy. We back high-performance builders who want ownership, early responsibility and the chance to do the most career-defining work of their lives. You'll get the space to try things, the tools to move fast, and the room to see your ideas reach millions of drivers. Do not take our word for it. Read what Zegons say about us on Glassdoor https://www.glassdoor.co.uk/Overview/Working-at-Zego-Insurance-EI_IE1851459.11,25.htm. If you're ready to build the future of insurance, we're hiring. About the Role We are looking for a Senior AI Product Manager to join our Mobile Experience team. Our apps are where customers live with us day to day - recording trips, seeing their driving rating, managing their policy and getting help. For most of our customers, the app is Zego. You’ll own a product domain within our apps, defining its quarterly strategy and goals and helping shape the longer-term direction of the Mobile Experience. You’ll lead discovery and delivery across iOS and Android, and use AI both to move faster and to build smarter experiences. What You’ll Be Doing - Define your domain’s quarterly strategy and goals, and help refine the longer-term plans for the Mobile Experience. - Lead complex discovery autonomously, from customer research and design partnerships to opportunity solution trees and business cases. - Craft mobile experiences customers prefer, from effortless onboarding to intuitive self-serve, that also cost less to serve. - Validate before you build, using A/B tests, feature flags, staged rollouts and rapid prototypes to back or kill ideas early. - Ship at pace in reusable building blocks across iOS and Android, working with engineering, design, data and compliance. - Put the right metrics in place, from adoption and retention to app ratings and stability, and use them to drive continuous improvement. - Establish AI-enabled workflows for your domain, and explore AI-powered experiences inside the app. - Bring stakeholders along, running ceremonies with senior stakeholders, facilitating big-room planning and knowing when to escalate. What You’ll Need to Be Successful - Mobile product ownership. A track record of owning a consumer mobile app, or a major area of one, and delivering material business impact in a high-growth environment. - UX and customer instinct. You sweat the details of onboarding, permissions, notifications and accessibility, and know what makes great mobile experiences work. - Experimentation mindset. Hands-on experience with A/B tests, feature flags and rapid prototypes. You default to evidence over opinion. - Data and commercial fluency. Comfortable instrumenting events and analysing funnels in Amplitude, Looker or Snowflake, and building a business case around expected ROI. - Technical literacy. Confident with engineers on native vs cross-platform trade-offs, APIs and release management. Ideally, you come from engineering or data science. - Ownership and communication. A bias for action, and the ability to bring stakeholders with you across multiple teams. - You work AI-first. You will use AI daily here, and we mean daily. You do not need to arrive an expert, but you do need to arrive curious, experiment fast, and take ownership of getting good quickly. People who wait to be trained will find this uncomfortable. THE ZEGO WAYS OF WORKING 🏡 Teams work better with time to collaborate and space to get things done. We call it Zego Hybrid: some of us are in our office (central London or Halifax) weekly, others monthly or quarterly. It's about finding the balance between face time and focus that produces great work and a healthy life around it. We also make a point of getting everyone in the same room. Teams come together every quarter, and once a year the whole company does, properly. It's a serious investment and consistently one of the best parts of the year. Here is what the last one looked like https://www.youtube.com/watch?v=QKOYDx6AMxQ. BENEFITS 🎁 💰 Market-competitive salary, benchmarked against your function and reviewed every year. 🏆 Annual performance bonus, linked to company performance and your contribution. 📈 Share options, a real stake in the company and a share in the future you build 🩺 Private medical insurance. 🏖️ Pension, generous holiday, and £1,000 a year to spend on getting to the office or learning something new. 💻 Cutting-edge systems and tools, so you always have what you need to drive your impact. Ready to do the most impactful work of your career? We want to hear from you. Zego, leading the AI evolution in insurance. EQUAL OPPORTUNITIES 🌈 We're an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.