Full description
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Join a high-performance leadership team based in our London office, driving the expansion of our Enterprise new business sales organisation. As an Enterprise Sales Manager, you will lead, coach, and scale an elite team of Sales Executives, playing a pivotal role in shaping a world-class learning and development environment and accelerating our high-growth sales culture. We are the world’s #1 online review platform, and you will be at the forefront of building the top-tier talent and strategic vision required to continue the exponential growth of our Enterprise business in the UK. If you are a results-driven, strategic sales leader who thrives in a fast-paced environment, this is an exceptional opportunity to make a lasting impact.
What you'll be doing:
• Team Leadership & Growth: Recruit, inspire, and manage a high-performing sales team of approximately 8 Account Executives to consistently exceed revenue targets.
• Coaching & Talent Development: Champion a culture of continuous learning, conducting weekly 1-on-1s and deal reviews to elevate rep performance and career progression.
• Enablement Partnership: Partner closely with Enterprise Revenue Enablement and Learning & Development teams to execute targeted skill-building programs and accelerate time-to-value for new hires.
• Pipeline Generation & Strategy: Drive outbound sourcing strategies and pipeline generation to ensure healthy quota coverage across the team.
• Market & Vertical Expansion: Conduct strategic market research and execute verticalization strategies across key sectors like FSI, Retail, Accommodation, and Food.
• Forecasting & Commercial Rigor: Deliver highly accurate weekly and monthly sales forecasts leveraging data-driven inspection methods.
• End-to-End People Leadership: Lead the full lifecycle of team management, including headcount planning, performance management, and culture building in partnership with HR.
• Cross-Functional Alignment: Collaborate with the VP of Sales, Commercial Directors, RevOps, and Marketing to align go-to-market strategies and overall organizational goals.
• Culture & Motivation: Design creative incentives and maintain an energetic, highly accountable, and inclusive sales environment.
Who you are:
• Proven Leadership: 5+ years of successful sales management experience leading SaaS or Enterprise sales teams.
• Agile & Scalable Mindset: Track record of thriving in high-growth, fast-paced SaaS environments.
• Domain Expertise: Experience selling complex B2B Enterprise solutions within the UK digital marketing, e-commerce, or technology sectors.
• Sales Methodology Mastery: Deep practical expertise in MEDDICC / MEDDPICC deal qualification and execution frameworks.
• Full-Funnel Coaching: Ability to coach reps across the complete lifecycle—from prospecting and value-selling to complex deal negotiation and closing.
• Predictable Forecasting: Demonstrated capability to deliver accurate forecasts (within a +/- 5% margin).
• Operational Excellence: Proficiency with sales stack tools (e.g., Salesforce, LinkedIn Sales Navigator, Zoom RA).
• Strategic Communication: Exceptional verbal and written communication skills with strong executive presence.
What's in it for you:
• A hybrid work set up (3 days in our Central London office, 2 days WFH)
• Competitive base salary with an uncapped commission structure + company bonus
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
• Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)
Still not sure?
We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!
#LI-Hybrid #LI-KW1
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
