Procurement Manager

About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role The role will report into the Head of Procurement, within the finance function. The Procurement Manager will lead sourcing, negotiation, and contracting activities across IT, Marketing, and General Procurement categories, acting as a business partner to internal stakeholders. This role owns the end-to-end procurement activities — from market analysis and supplier selection through negotiation, contracting, and ongoing supplier relationship management — with the goal of delivering cost savings, managing risk, and ensuring reliable, high-quality suppliers to the business. The successful candidate will combine strong commercial and negotiation skills with the ability to build credibility and influence across a range of stakeholder groups. The ideal candidate is proactive and confident, working independently to align procurement workload with business objectives. What excites you: Sourcing Strategy • Develop and execute sourcing strategies for IT (hardware, software, cloud, managed services), Marketing (agencies, media, creative production, digital, events, market research), and general/indirect spend categories, aligned to business objectives. • Conduct spend analysis, market research, and supplier landscape assessments to identify sourcing opportunities, cost-saving initiatives, and risk areas. • Plan and lead competitive sourcing events (RFI/RFP/RFQ), tendering, and supplier evaluation and selection processes. • Build and maintain rolling category plans that reflect business demand, budget cycles, and market developments. Negotiation & Contracting • Lead commercial negotiations on pricing, terms, service levels, and contractual conditions to secure best value and minimise risk. • Partner with Legal to draft contracts and amendments, ensuring compliance with organisational policy and regulatory requirements. • Own contract renewal timelines, ensuring proactive re-negotiation ahead of expiry and avoiding lapses in critical supply. Stakeholder Management • Act as a primary procurement point of contact for IT, Marketing, and other business stakeholders, translating business requirements into effective sourcing strategies. • Partner with stakeholders to define demand, scope requirements, and align sourcing timelines with project and budget cycles. • Provide regular updates and reports to stakeholders and leadership. • Influence and educate stakeholders on procurement best practices, policy, and governance requirements. Supplier Relationship Management • Manage the end-to-end supplier lifecycle: onboarding, performance monitoring, risk management, and offboarding. • Establish and track supplier performance metrics (SLAs, KPIs) and lead regular business reviews with key suppliers. • Identify and resolve supplier performance issues, driving corrective action and continuous improvement plans. • Build strong, collaborative relationships with strategic suppliers to unlock innovation and long-term value. Governance, Risk & Reporting • Ensure all sourcing and contracting activity complies with procurement policy, financial controls, and legal/regulatory standards. • Maintain accurate records of contracts, spend, and savings within procurement systems. • Report on workload performance, savings delivery, and risk exposure to procurement leadership. • Support audits and due diligence related to supplier risk, data security, and compliance (particularly relevant for IT and data-related categories). What excites us: • 5+ years of procurement lifecycle experience, ideally with exposure to IT and Marketing categories. • Demonstrated experience leading end-to-end sourcing events and negotiating complex commercial contracts. • Strong understanding of IT categories (software licensing, cloud/SaaS, hardware, telecom) and/or Marketing categories (agency, media, digital, production). • Excellent stakeholder management and influencing skills, with the ability to engage confidently with senior leaders. • Strong analytical skills, with experience in spend analysis, market research, and savings tracking. • Solid understanding of contract law fundamentals and commercial terms (SLAs, KPIs, liability, IP, data protection clauses). • Proficiency with procurement/e-sourcing systems (e.g., Coupa, Netsuite, Omnea, Zip) and Microsoft Excel. • A can-do attitude and a curiosity to question, challenge, and improve working practices • Professional certification (e.g., CIPS, CPSM) preferred but not essential. We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply. Base salary range: 37,600 EUR - 56,400 EUR Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. (some of) The good stuff • Wellbeing - stay healthy with dedicated support and medical cover • Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period • Adaptive Working - allows you to work flexibly, around your lifestyle • Parental leave - to suit everyone embarking on life's great adventure • Learning Budget - lead your own development with an annual learning budget • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’) Life at GoCardless We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. Diversity & Inclusion As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices. To ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024). With regards to diversity within GoCardless, we can see GeeCees identifying as: Asian, Black, Mixed or Other — 25% Neurodiverse — 9% LGBTQIA+ — 9% Disabled — 1% Average age — 33 Female — 45% Male — 55% We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support. If you want to learn more, you can read about our Employee Resource Groups and objectives here Sustainability We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here. Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.