Senior HR/People Operations Specialist (m/f/d)

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As a Senior HR/People Operations Specialist (m/f/d) at Flix, you will make an impact by delivering comprehensive HR operations support to our employees in Portugal and the UK. Reporting to the Team Lead People Western Europe and as part of a lean, fast-paced, and international team, you will ensure operational excellence, optimize processes, and support our people as we scale and shape the future of mobility. The role is based in Lisbon (hybrid model). About the Role • Act as the first point of contact for employees, People Partners, authorities, and external providers on topics such as contracts, benefits, and employee lifecycle administration. • Support the end-to-end payroll process by collaborating with our external payroll provider and assisting employees with payroll-related queries. • Manage the employee lifecycle from onboarding to offboarding, including contract administration, documentation, references, and process improvements. • Maintain accurate and up-to-date employee data in Workday and personnel records, ensuring data quality and compliance. • Ensure compliance with Portuguese employment law and internal policies, minimizing risk and partnering with Legal when required. • Drive the optimization and automation of People Operations processes, including employee data changes, documentation management, and reporting. • Collaborate closely with HRBP, Payroll, Legal, Recruitment, and global People Operations teams to ensure consistent processes and deliver local implementation of global initiatives About You • 5+ years of experience in HR Administration, People Operations, or HR Shared Services roles, ideally within an international and fast-growing environment • Degree in Human Resources, Economics, Psychology, Social Sciences, Pedagogics, or a related field • Solid knowledge of Portuguese labour law; knowledge of UK labour law is a plus • Hands-on experience with HRIS/HRMS systems; Workday experience is highly desirable • Strong understanding of payroll processes, including payroll preparation, validation, and coordination with external payroll providers • A proactive, hands-on mindset with a strong sense of ownership, attention to detail, and a drive to continuously improve processes • Strong communication skills, with the ability to build trusted relationships across all levels of the organization in a collaborative, international environment • Fluent in Portuguese and English, both written and spoken We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. • Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. • Hybrid work model (50/50): We are an office-first company, but we offer flexibility to balance work and life. • Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. • Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. • Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. To view more local benefits specific to each office location, please check out this link: Locations - Flix Career Why Join Flix? At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you!