AFC Operations Manager - KYC (m/f/d)

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The AFC Operations team is primarily responsible for transaction monitoring and the KYC process, including PEP and sanctions screening. The team ensures that all customer activities comply with applicable AML and regulatory requirements, identifying and escalating suspicious activities where necessary. Working in close collaboration with the Money Laundering Reporting Officer (MLRO), the team plays a key role in safeguarding the organization against financial crime risks. In addition, AFC Operations continuously reviews and improves internal processes to enhance efficiency, data quality and regulatory compliance standards. Your Responsibilities • Name List Screening & Investigations: Manage and review alerts generated by our Name List Screening systems, including Sanctions, Politically Exposed Persons (PEPs), and Adverse Media. You will conduct thorough KYC-related investigations to verify customer identities and mitigate potential risks. • SAR Process Management: Handle the end-to-end Suspicious Activity Report (SAR/Verdachtsmeldung) process. You will draft, review, and file SARs, ensuring that all filings and supporting documentation are accurate, timely, and meet strict regulatory requirements. • Screening Framework & Optimisation: Support the conceptual development and continuous optimisation of the bank's screening infrastructure. This involves assisting in refining matching logic and tuning threshold settings to minimise false positives while ensuring we capture relevant risks. • Operational Controls & Quality Assurance: Execute operational monitoring activities and internal controls specific to the KYC and screening domain. Your focus is to ensure the daily output of the screening unit consistently meets high quality and regulatory standards Your Profile • Academic Background: University degree in Law, Economics, Business Administration, or a related field. • Professional Experience: Solid professional experience (e.g., 2-4 years) in Anti-Financial Crime (AFC) within the financial services industry, with a strong, demonstrable focus on KYC, customer due diligence, and Name List Screening. • SAR & Regulatory Expertise: Hands-on experience with SAR filing processes. You possess good knowledge of national and international regulatory frameworks (e.g., German GwG, KWG, EU AML Directives) as well as global sanctions regimes (e.g., EU, OFAC, UN). • Process Excellence: Proven experience in executing, documenting, and supporting the optimisation of KYC and screening processes and workflows. • Analytical Skills: Strong analytical mindset with a high attention to detail and the ability to make well-founded decisions based on complex data. • Linguistic Proficiency: You demonstrate business-level fluency in English combined with exceptional German language skills, both of which are mandatory for this role. Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. As part of our team, you will benefit from • Employee Development Budget of €2,000 and four full training days per year. • Flexible working hours, home office and 30 vacation days. • A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. • Enjoy more than 50+ different sports with Urban Sports Club: We subsidise your membership with more than €20 per month. • Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidise with €25 per month. • Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. • Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. • You are moving from another country or city to join us? We may support your relocation. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.