Workday Specialist

About the team: At SumUp, we’re passionate about supporting small businesses. We believe everyone should have access to flexible, fair, and easy-to-use technology that helps bring their ideas to life. Every day, millions of people around the world dream of starting their own business—and we’re here to help make that happen. Our long-term ambition is to "close the loop" by turning everyday transactions into lasting relationships between businesses and their customers. As part of our People Tech team, our mission is to enable long-term scalability by fostering a data-informed culture through seamless systems and a people-centric employee experience. In this role, reporting to the Head of People Tech, you’ll work at the heart of our Workday ecosystem. You’ll collaborate closely with People Operations, Payroll, and business stakeholders to ensure our Workday HCM setup remains scalable, reliable, and intuitive as we grow. Rather than simply maintaining the system, you’ll help shape how our employee lifecycle processes are designed, configured, and continuously improved — ensuring Workday supports both operational excellence and a seamless experience for SumUppers. What you'll do: • Configure and enhance Workday’s Core HCM module to ensure our processes are scalable, consistent, and easy to navigate. • Partner with stakeholders to translate business needs into thoughtful system design — improving workflows, automation, and data quality. • Strengthen document generation, validation logic, and reporting structures to reduce manual work and prevent downstream errors. • Provide responsive and empathetic guidance to SumUppers using Workday, helping them feel confident and supported. • Build and maintain reliable reports and dashboards, ensuring data accuracy and supporting informed decision-making. • Contribute to clear documentation, structured change management, and sustainable configuration standards. You’ll thrive in this role if you have: • Hands-on experience with Workday HCM Core (experience with additional modules such as Time Tracking or Compensation is a plus). • A solid understanding of Workday fundamentals such as Staffing, Worker Data, Organizations, Business Processes, and Reporting. • Confidence working with structured datasets to validate configuration changes and ensure reliable outputs. • Strong Excel / Google Sheets skills and attention to data accuracy. • The ability to explain technical concepts clearly and translate business needs into scalable system solutions. • A mindset that looks for simplification, standardisation, and continuous improvement. • Advanced English communication skills. Why you should join SumUp 🌎 Opportunity to work with a truly global, multicultural team from our Bankside location, in a culturally rich area that bridges deep history and modern living. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success 🏖️ Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves 📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education 🏥 Health matters: private health insurance, including optical and dental 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%) 🛡 Peace of mind: life insurance from MetLife for 2× your salary 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team About SumUp Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.